True Vintage Terms and Conditions
All Roweam™ True Vintage items are sold “as is” and ineligible for returns or exchanges. Each item is individually sourced and procured for its vintage character and patina. We are lovers of old and our True Vintage items are sourced specifically for their visible history and wear. Any upholstered pieces have been reworked and if necessary, reframed for comfort and safety. Any casegoods with visible defects have been remedied prior to shipment. If you purchase a True Vintage item and need to cancel your order, we allow a 24 hour grace period. Please contact us at email@example.com to do so. By checking this box, you acknowledge that your purchased True Vintage item is understood to offer beautiful wear and patina and color finishes may have slight variations due to the natural material or history of the piece. For larger pieces, buyer is responsible for properly measuring your point of entry and intended furniture location to ensure a true fit.Accept
Sourced from around the world, these antique items have been given a new life. Each piece is disassembled, with careful attention to what can be salvaged. Each component is cleaned and reassembled after a thorough quality inspection. Our master upholsters reuse what they can in an effort to maintain the integrity of the piece and minimize waste. Luxurious internal upholstery is added and finished off with a perfectly paired organic fabric, all by hand.
What was once hidden and forgotten, is now your conversation starter.
How to care for your antique item
All soft goods including cushions and pillows are recommended dry clean only. Do not machine wash.
You may use a steamer on medium to remove wrinkles. Do not iron.
Our fabrics are organic in nature which allows for movement. Our cushion internals will settle and loosen over time. To keep them fresh, simply fluff and pat them to organize the contents.
Remove stains immediately after occurrence. If you must, use a damp cloth to pat out the stain, do not rub. Never use harsh chemicals to remove stains. For persistent stains, contact a professional fabric cleaning company.
It’s important to remember when purchasing items upholstered in fabric with higher piles, variations in texture will be highlighted. These fabrics are luxurious and pile inconsistencies are not a flaw but should be embraced. It is not uncommon for these fabrics to crush and distort over time with use. We use these fabrics often in our designs and cherish their unique qualities.
To keep these fabrics looking young, it’s recommended to use a velvet brush or vacuum with an upholstery attachment to reorganize the pile as you desire.
Do not steam or iron shearling.
For small leather stains, use a leather cleaner and microfiber cloth.
Clean wood with a slightly damp, lint free cloth and wipe dry with the direction of the wood grain. Clean spills immediately after they occur with a mild soap and warm water solution. Use wood oil to maintain raw components.
Never use harsh chemicals.
We offer domestic shipping to all 50 states using common carrier. All orders will be fulfilled within 5-7 business days (excluding holidays). Please note that shipping rates are calculated based on the weight of the entire order.
We offer white-glove delivery within the contiguous 48 states. Shipping totals are based on the weight of the entire order. Please allow 10 - 25 days upon completion of production for your order to be scheduled for delivery. You will be contacted to schedule a delivery date once your order is delivered to its final inspection point. Measure furniture in the space and all entry points to ensure piece will fit upon arrival.
True Vintage - Oversized
Due to the scale of the piece, please inquire with us at firstname.lastname@example.org. We'll estimate white-glove delivery based on the delivery location.
Damaged or Missing Shipments
In the event your item arrives damaged or is lost in transit please contact us at email@example.com. Please inspect all shipments within 48hrs of delivery.
All Roweam™ New & True Vintage items are ineligible for returns or exchanges.
We believe in the storytelling power of one-of-a-kind pieces that are made to age through the generation. Our custom products do just that. All material options are tried and true favorites that patina perfectly. So welcome the sun and play, sleep and stain—our furniture is meant for living fully.